Online renewal payment question.

[Dad2-4]

I went through the information and renewal fee screen. When I click "continue" at the bottom of the page I get a pop-up in the center of the screen saying "The total transaction amount Is $xx. Is that OK?" I click "yes" and it closes the pop-up and stays at the address confirmation page. I thought it would go to a payment page to enter card information, etc, but it did not. What's up?

[tsrup]

probably saves the information from your last re-up. 

[Eclipse]

Sounds like it puked.

When it works, it will click-through to a confirm page with a suggestion that you print it.

[Dad2-4]

probably saves the information from your last re-up.

Hope not. There was no payment confirmation page. The bank account I renewed with last year is closed.

Sounds it puked.

When it works, it will click-through to a confirm page with a suggestion that you print it.

Hoe that's the case. I'll try again.

[Paul Creed III]

You will also get a confirmation email so, if you don't get an email in a few minutes, the transaction probably failed.

[Al Sayre]

Also, it may have problems if you aren't using internet explorer, some of the NHQ scripts don't run quite right in Chrome or Firefox for some reason.

[peter rabbit]

And if you are using IE8 or IE9, you should make sure the 'compatibility mode' is turned on.

[Eclipse]

And if you are using IE8 or IE9, you should knock it off make sure the 'compatibility mode' is turned on.

Fixed that fer 'ya...
(I had no issue with Chrome renewing a couple weeks ago.)

[Dad2-4]

Working now. I was using Chrome at work, then tried Firefox at home. Thanks for all the suggestions.