CAP Talk

General Discussion => The Lobby => Topic started by: Holding Pattern on June 01, 2015, 05:27:28 AM

Title: Does eServices have hours of operation?
Post by: Holding Pattern on June 01, 2015, 05:27:28 AM
Sometimes in the evenings (like now) I note that eServices gives me an error stating that the system is not available. Is there a reason for this? Is there a schedule for this?
Title: Re: Does eServices have hours of operation?
Post by: Shawn W. on June 01, 2015, 05:36:53 AM
As far as  I know E-Services is 24/7.. However I have also experienced some times of intermittent service. Maybe due to site maintenance??
Title: Re: Does eServices have hours of operation?
Post by: SarDragon on June 01, 2015, 05:52:07 AM
It seems like about 30 minutes a night it's slow or off-line. Long maintenance periods are usually notified of in advance.
Title: Re: Does eServices have hours of operation?
Post by: NIN on June 01, 2015, 10:52:53 AM
That is likely the backups running. the servers are probably backed up at some point and that makes certain files or services briefly unavailable while the backup is running.