CAP Talk

Operations => Tools of the trade => Topic started by: Hawk200 on July 28, 2011, 04:58:02 AM

Title: IE9 and EServices: Could use some help...
Post by: Hawk200 on July 28, 2011, 04:58:02 AM
Been using IE9 for a while, and have found that I cannot download much of anything from EServices. It just won't do it. Anyone know what settings I might need to play with to get it to work? I've tried adding the site to Trusted Sites, but still get the same thing: "Such and Such couldn't be downloaded".
Title: Re: IE9 and EServices: Could use some help...
Post by: davidsinn on July 28, 2011, 05:30:42 AM
Quote from: Hawk200 on July 28, 2011, 04:58:02 AM
Been using IE9 for a while, and have found that I cannot download much of anything from EServices. It just won't do it. Anyone know what settings I might need to play with to get it to work? I've tried adding the site to Trusted Sites, but still get the same thing: "Such and Such couldn't be downloaded".

Not to sound like a jerk but have you tried Firefox?
Title: Re: IE9 and EServices: Could use some help...
Post by: Al Sayre on July 28, 2011, 12:25:29 PM
Google Chrome also works great.
Title: Re: IE9 and EServices: Could use some help...
Post by: arajca on July 28, 2011, 01:53:54 PM
Are you using compatability mode?
Title: Re: IE9 and EServices: Could use some help...
Post by: Cliff_Chambliss on July 28, 2011, 02:13:37 PM
Here is a 'blurb' I posted about a month ago.

I Just upgraded my computer and quickly found that IE9 would not permit me to access anyhting beyond the eservices sign in page, WMIRS, (AKO & DKO) and the list went on.  Even after I was finally able to get to eservices knowledgebase, the security settings would not let me see their "fix".  After much cussing, discussing, trying various tricks, drinking a beer (which really did a lot of good) I finally found a fix that works.  Here is is:


   DoD Class 3 PKI
Download Root CA Certificate
________________________________________

Instructions for downloading the certificate for the Root Certificate Authority (CA). 
Save the file to your local machine.

1.   Right click on the saved file and select Open.

2.   Expand down and click on Certificates. For each certificate listed double click on the certificate.

3.   At the Certificate window click the Install Certificate button.

4.   Click next in the Certificate Import Wizard, select "Place all certificates in the following store" and click Browse. If this is a Root Certificate select "Trusted Root Certification Authorities" or if it is a Intermediate CA Certificate select "Intermediate Certification Authorities" and click ok. Click next and click finish.

After reading the above instructions, click on:   http://dodpki.c3pki.chamb.disa.mil/rel3_dodroot_1024.p7b.

Then, using the same instructions, click on:   http://dodpki.c3pki.chamb.disa.mil/rel3_dodroot_2048.p7b

Then, using the same intructions, click on:   http://dodpki.c3pki.chamb.disa.mil/dodeca.p7b

Then, using the same intructions, click on:   http://dodpki.c3pki.chamb.disa.mil/dodeca2.p7b

If you need to trust certificates from any of the retired Root Certification or Intermediate Certification Authorities for any reason click:   http://dodpki.c3pki.chamb.disa.mil/legacyroot.html

I hope this will be of use to some of you.
Cliff