CAP Talk

Operations => Emergency Services & Operations => Topic started by: Hummingbird on March 29, 2017, 05:02:30 PM

Title: FEMA course will not advance past questions
Post by: Hummingbird on March 29, 2017, 05:02:30 PM
Hi all,

I'm currently trying to take the FEMA IS-100 course, and I am experiencing difficulties advancing past the questions in the course. The site will not allow me to go to the next slide even though I am getting the answers correct most of the time, although somehow I have managed to get past 3 or 4 sets after some considerable trial and error, hitting various buttons on the course.

Does anyone have any tips? I'm on google chrome. Other cadets are probably having the same issue, so this should be helpful for them (assuming anyone has any troubleshooting ideas).
Title: Re: FEMA course will not advance past questions
Post by: Hummingbird on March 29, 2017, 05:13:14 PM
So far this seems to work:

click wrong answer
X out of pop up
Click right answer
Hit "continue" on pop up
Hit back on the presentation

last two questions i've done advanced after i did this process. Very strange.
Title: Re: FEMA course will not advance past questions
Post by: Eclipse on March 29, 2017, 05:24:18 PM
I'd suggest trying IE (*urp* threw up in my mouth a little just there...).

A lot of government sites were developed with a specific browser preference.
Title: Re: FEMA course will not advance past questions
Post by: SarDragon on March 29, 2017, 05:28:35 PM
The other option is Firefox. I've done all my FEMA stuff with it, and haven't had any problems.
Title: Re: FEMA course will not advance past questions
Post by: THRAWN on March 29, 2017, 05:38:28 PM
https://training.fema.gov/is/technicalrequirements.aspx
Title: Re: FEMA course will not advance past questions
Post by: zippity on March 30, 2017, 02:17:55 PM
Quote from: THRAWN on March 29, 2017, 05:38:28 PM
https://training.fema.gov/is/technicalrequirements.aspx

What he said. A lot of government websites don't play nice with Chrome; we can't even have it installed on our work machines any more. Go with Firefox and make sure it's fully up to date.
Title: Re: FEMA course will not advance past questions
Post by: Hummingbird on March 30, 2017, 02:56:12 PM
Alright, thank you everyone. Will keep in mind for the future.