Another VG order, another good experience

Started by Майор Хаткевич, June 14, 2016, 04:24:38 AM

0 Members and 1 Guest are viewing this topic.

Майор Хаткевич

Placed an order on the 8th, shipped on the 10th, received on the 13th.  :clap:


Everything was in order, and correct quantities. The only thing I didn't like are the grade slides...but that's an ongoing issue, and they aren't unusable, just not as "nice" as the older runs.

arajca

Contrary experience
Ordered 25 May. Shipped 9 June, after complaining. Needed for Encampment, but shipped day Encampment started.

Майор Хаткевич

Quote from: arajca on June 14, 2016, 04:02:41 PM
Contrary experience
Ordered 25 May. Shipped 9 June, after complaining. Needed for Encampment, but shipped day Encampment started.


Anything custom? Out of stock?

arajca

1 set of name tapes plus a couple other stock items. They didn't contact me about, even after I complained. They just sent it out three day afterward.

stillamarine

Quote from: arajca on June 14, 2016, 06:15:38 PM
1 set of name tapes plus a couple other stock items. They didn't contact me about, even after I complained. They just sent it out three day afterward.

So about 10 work days to ship a custom item? Sounds about right.
Tim Gardiner, 1st LT, CAP

USMC AD 1996-2001
USMCR    2001-2005  Admiral, Great State of Nebraska Navy  MS, MO, UDF
tim.gardiner@gmail.com

Alaric

Quote from: Capt Hatkevich on June 14, 2016, 04:24:38 AM
Placed an order on the 8th, shipped on the 10th, received on the 13th.  :clap:


Everything was in order, and correct quantities. The only thing I didn't like are the grade slides...but that's an ongoing issue, and they aren't unusable, just not as "nice" as the older runs.

The fact that this is an event worthy of note is a problem in itself

Damron

#6
This month, placed a $300 order.  Purchased on net 30 terms.  Received within a week.  No problems. 

Майор Хаткевич

Quote from: Alaric on June 14, 2016, 07:46:18 PM
Quote from: Capt Hatkevich on June 14, 2016, 04:24:38 AM
Placed an order on the 8th, shipped on the 10th, received on the 13th.  :clap:


Everything was in order, and correct quantities. The only thing I didn't like are the grade slides...but that's an ongoing issue, and they aren't unusable, just not as "nice" as the older runs.

The fact that this is an event worthy of note is a problem in itself

I do it everytime. Never had a problem, even with custom items.

Storm Chaser

I don't think most of us have many issues with Vanguard orders. I've had maybe three over the past four years and Vanguard resolved the issues in each of those instances. The problem with Vanguard is the quality and inconsistency of their insignias, especially considering they charge a premium and are the only authorized supplier for CAP.

Frankly, this could be largely corrected if CAP had clearly defined standards, exercised better oversight over Vanguard's production of CAP insignias, and held the company accountable for meeting those standards.

Майор Хаткевич


winterg

I just ordered my GTL badge in the new dark blue style last night from VG.  I'm interested to see if the embroidery style has changed or if they just changed the color.  I'm guessing the later. 

Transmitted via my R5 astromech.


Майор Хаткевич

Quote from: winterg on June 15, 2016, 02:55:34 PM
I just ordered my GTL badge in the new dark blue style last night from VG.  I'm interested to see if the embroidery style has changed or if they just changed the color.  I'm guessing the later. 

Transmitted via my R5 astromech.


Oh shoot, thanks for the reminder! Gotta go place my own order.

Ned

Today should be an interesting day to place a CAP order with VG.  I'll be hitting the website later, if ya'll haven't crashed it.

Майор Хаткевич

Quote from: Ned on June 15, 2016, 04:11:15 PM
Today should be an interesting day to place a CAP order with VG.  I'll be hitting the website later, if ya'll haven't crashed it.




Between my order today and June 8th, VG has had 2077 other orders.  That's in a week. In the same time frame, I shipped 538 orders. Last 30 days I've shipped 2097 orders. Of course that's not just for us, but it puts into context the level of ops they have to get all of those out.

vorteks

Quote from: Ned on June 15, 2016, 04:11:15 PM
Today should be an interesting day to place a CAP order with VG.  I'll be hitting the website later, if ya'll haven't crashed it.

The new tapes were up yesterday. Hope VG will be able to handle the onslaught! Not only the website but the orders themselves.

Майор Хаткевич

Quote from: varitec on June 15, 2016, 04:30:03 PM
Quote from: Ned on June 15, 2016, 04:11:15 PM
Today should be an interesting day to place a CAP order with VG.  I'll be hitting the website later, if ya'll haven't crashed it.

The new tapes were up yesterday. Hope VG will be able to handle the onslaught! Not only the website but the orders themselves.


I'm betting it will slow down delivery, and cause a few more issues than normal in the short term. Surprised they didn't have the pictures ready to go.

vorteks

Quote from: Capt Hatkevich on June 15, 2016, 04:45:17 PM
Quote from: varitec on June 15, 2016, 04:30:03 PM
Quote from: Ned on June 15, 2016, 04:11:15 PM
Today should be an interesting day to place a CAP order with VG.  I'll be hitting the website later, if ya'll haven't crashed it.

The new tapes were up yesterday. Hope VG will be able to handle the onslaught! Not only the website but the orders themselves.


I'm betting it will slow down delivery, and cause a few more issues than normal in the short term. Surprised they didn't have the pictures ready to go.

Agreed. Was thinking they must've had enough time to make up a few thousand CAP tapes ahead of time anyway, but maybe that makes too much sense.

Garibaldi

Quote from: varitec on June 15, 2016, 04:47:54 PM
Quote from: Capt Hatkevich on June 15, 2016, 04:45:17 PM
Quote from: varitec on June 15, 2016, 04:30:03 PM
Quote from: Ned on June 15, 2016, 04:11:15 PM
Today should be an interesting day to place a CAP order with VG.  I'll be hitting the website later, if ya'll haven't crashed it.

The new tapes were up yesterday. Hope VG will be able to handle the onslaught! Not only the website but the orders themselves.


I'm betting it will slow down delivery, and cause a few more issues than normal in the short term. Surprised they didn't have the pictures ready to go.

Agreed. Was thinking they must've had enough time to make up a few thousand CAP tapes ahead of time anyway, but maybe that makes too much sense.

Maybe they did. May.....be......they.....did..........
Still a major after all these years.
ES dude, leadership ossifer, publik affaires
Opinionated and wrong 99% of the time about all things

Майор Хаткевич

Quote from: Garibaldi on June 15, 2016, 06:10:21 PM
Quote from: varitec on June 15, 2016, 04:47:54 PM
Quote from: Capt Hatkevich on June 15, 2016, 04:45:17 PM
Quote from: varitec on June 15, 2016, 04:30:03 PM
Quote from: Ned on June 15, 2016, 04:11:15 PM
Today should be an interesting day to place a CAP order with VG.  I'll be hitting the website later, if ya'll haven't crashed it.

The new tapes were up yesterday. Hope VG will be able to handle the onslaught! Not only the website but the orders themselves.


I'm betting it will slow down delivery, and cause a few more issues than normal in the short term. Surprised they didn't have the pictures ready to go.

Agreed. Was thinking they must've had enough time to make up a few thousand CAP tapes ahead of time anyway, but maybe that makes too much sense.

Maybe they did. May.....be......they.....did..........


The bottle neck is in the Name tapes.

Jester

AAFES name tag plant is still working on it with NHQ, coordinating specs. Ordering them through MCS is forthcoming but for now only ultramarine is available.