CAP Talk

General Discussion => The Lobby => Topic started by: arajca on September 29, 2019, 07:39:18 PM

Title: Esevices down?
Post by: arajca on September 29, 2019, 07:39:18 PM
I've been trying to get into Eservices all day, and I keep getting "Unable to find server" messages. Anyone else having this problem or know if Eservices is down? www.gocivilairpatrol.com works fine.
Title: Re: Esevices down?
Post by: Eclipse on September 29, 2019, 07:43:08 PM
Same.
Title: Re: Esevices down?
Post by: xyzzy on September 29, 2019, 07:43:40 PM
me too
Title: Re: Esevices down?
Post by: CAP9907 on September 29, 2019, 07:49:10 PM
Just worked for me
Title: Re: Esevices down?
Post by: Stonewall on September 29, 2019, 08:18:22 PM
Logged sorties, approved quals, and inputted tasks in SQTRs off and on all day. No issues.
Title: Re: Esevices down?
Post by: etodd on September 29, 2019, 08:27:01 PM
Off all day for me as well.  "Server IP not found."   Some kind of strange DNS issues if it works for some and not others.
Title: Re: Esevices down?
Post by: SarDragon on September 29, 2019, 08:27:33 PM
Hmmm...  I have tried several times today, starting around 1100 PDT, and have been totally unsuccessful. Go[CAP].com works.
Title: Re: Esevices down?
Post by: etodd on September 29, 2019, 08:29:27 PM
For the past few days, the IT folks have been working on a Staging area to test all the new sUAS info going into eServices and WMIRS. But thats a subdomain testing area. Should not be causing any issues for the primary domains(?)
Title: Re: Esevices down?
Post by: NIN on September 29, 2019, 08:54:17 PM
Seems like DNS is having some issues.

Title: Re: Esevices down?
Post by: PHall on September 29, 2019, 08:58:06 PM
Just logged in and accessed my info with no problems.
Title: Re: Esevices down?
Post by: Eclipse on September 29, 2019, 09:06:07 PM
Quote from: NIN on September 29, 2019, 08:54:17 PM
Seems like DNS is having some issues.

Ditto - tracerts die about 1/2 way through.
Title: Re: Esevices down?
Post by: SarDragon on September 29, 2019, 10:01:57 PM
Works fine for me now.
Title: Re: Esevices down?
Post by: etodd on September 30, 2019, 12:20:08 AM
7pm Central Time ... still down at my location.  IT folks off on Sunday?
Title: Re: Esevices down?
Post by: etodd on September 30, 2019, 12:25:03 AM
So if I got a call to go chase an ELT now ... it'll all be telephone verbal flight releases, and we'll figure out sorties in WMIRS later. :)

How often does that happen?
Title: Re: Esevices down?
Post by: CAP9907 on September 30, 2019, 12:35:13 AM
Quote from: etodd on September 30, 2019, 12:25:03 AM
So if I got a call to go chase an ELT now ... it'll all be telephone verbal flight releases, and we'll figure out sorties in WMIRS later. :)

How often does that happen?

We practice that quite often as it will likely be the case in a real-world DR situation..
Title: Re: Esevices down?
Post by: Eclipse on September 30, 2019, 01:07:58 AM
Quote from: etodd on September 30, 2019, 12:25:03 AM
How often does that happen?

Rare enough as to be statistically zero.
Title: Re: Esevices down?
Post by: Fubar on September 30, 2019, 04:11:22 AM
The "is it down or is it just me" website says eServices is up and responding, but I get a DNS not found error when I try to bring up the page.
Title: Re: Esevices down?
Post by: chuckmilam on September 30, 2019, 10:55:31 AM
Quote from: NIN on September 29, 2019, 08:54:17 PM
Seems like DNS is having some issues.

The mantra of the sysadmin:  "It's always DNS, even when 'It's not DNS.'"
Title: Re: Esevices down?
Post by: NIN on September 30, 2019, 12:30:47 PM
Truer words have not been spoken. However, when you see weird traceroutes, the site appears for some and disappears for others, etc, it's hard not to point at DNS as the likely culprit.

E-services is hosted in the cloud now, which means that it was likely some kind of an odd Azure outage that manifested itself like a DNS failure
Title: Re: Esevices down?
Post by: jeders on September 30, 2019, 12:59:12 PM
Not currently working on my work network and it wasn't working on my home wifi last night; but it works fine on the mobile network.
Title: Re: Esevices down?
Post by: NIN on September 30, 2019, 01:11:11 PM
https://status.azure.com/en-us/status

Always helpful, but in this case, inconclusive.
Title: Re: Esevices down?
Post by: BJD on September 30, 2019, 01:54:55 PM
Try manually setting your DNS to 9.9.9.9, that worked for me.
Title: Re: Esevices down?
Post by: NIN on September 30, 2019, 02:14:36 PM
Quote from: BJD on September 30, 2019, 01:54:55 PM
Try manually setting your DNS to 9.9.9.9, that worked for me.

Oddly, my DNS forwarders here at work are Google & Comcast (but not on the Comcast network), and I've had no trouble at all.

Forwarders at home (on Comcast) are Google, and no joy.

Its acting like DNS, but not exactly.  Very strange.
Title: Re: Esevices down?
Post by: Gunsotsu on September 30, 2019, 02:29:56 PM
Still not working. It's obviously working for someone as I'm getting OPS QUALS approval notifications, but can't sign in from anywhere.
Title: Re: Esevices down?
Post by: Eclipse on September 30, 2019, 02:38:36 PM
Same - wondering now if it's under attack.

This is what you get when you choose boutique solutions for national systems.
Title: Re: Esevices down?
Post by: NIN on September 30, 2019, 02:39:37 PM
Quote from: Eclipse on September 30, 2019, 02:38:36 PM
Same - wondering now if it's under attack.

This is what you get when you choose boutique solutions for national systems.

Microsoft Azure is a boutique solution?
Title: Re: Esevices down?
Post by: Eclipse on September 30, 2019, 02:43:03 PM
Quote from: NIN on September 30, 2019, 02:39:37 PM
Quote from: Eclipse on September 30, 2019, 02:38:36 PM
Same - wondering now if it's under attack.

This is what you get when you choose boutique horrible solutions for national systems.

Microsoft Azure is a boutique solution?

eServices is hosted in Azure?  My apologies, corrected above.

Azure is the cause of all things bad in the known universe, the multiverse, both directions of time travel, and Iowa.
Title: Re: Esevices down?
Post by: etodd on September 30, 2019, 03:20:39 PM
Quote from: jeders on September 30, 2019, 12:59:12 PM
Not currently working on my work network and it wasn't working on my home wifi last night; but it works fine on the mobile network.

Same here. Not with Comcast, but works on my iPhone and AT&T Wireless.
Title: Re: Esevices down?
Post by: PHall on September 30, 2019, 03:55:57 PM
Quote from: Eclipse on September 30, 2019, 02:43:03 PM
Quote from: NIN on September 30, 2019, 02:39:37 PM
Quote from: Eclipse on September 30, 2019, 02:38:36 PM
Same - wondering now if it's under attack.

This is what you get when you choose boutique horrible solutions for national systems.

Microsoft Azure is a boutique solution?

eServices is hosted in Azure?  My apologies, corrected above.

Azure is the cause of all things bad in the known universe, the multiverse, both directions of time travel, and Iowa.


And your solution, oh wise one, would be? >:D
Title: Re: Esevices down?
Post by: NIN on September 30, 2019, 09:30:46 PM
Quote from: Eclipse on September 30, 2019, 02:43:03 PM
Quote from: NIN on September 30, 2019, 02:39:37 PM
Quote from: Eclipse on September 30, 2019, 02:38:36 PM
Same - wondering now if it's under attack.

This is what you get when you choose boutique horrible solutions for national systems.

Microsoft Azure is a boutique solution?

eServices is hosted in Azure?  My apologies, corrected above.

Azure is the cause of all things bad in the known universe, the multiverse, both directions of time travel, and Iowa.

You can always voice your displeasure at vendor selection to NHQ. I'm sure they'll be all about it.
Title: Re: Esevices down?
Post by: jeders on October 01, 2019, 01:17:16 PM
Annnd, it seems to be back up and running.
Title: Re: Esevices down?
Post by: CAP9907 on October 01, 2019, 06:10:20 PM
Indeed, and that'll do it..