CAP Knowledgebase

drcomm · July 02, 2007, 09:24:25 PM

Does anyone know what has happened to the CAP Knowledgebase? It is still there but has not had an update since 18May07. I tried to ask a question on the site and it appears that the "ask a question" tab has been removed.

The knowledgebase has been a great resource for quick information. I'd hate see it go.

Major Carrales · July 02, 2007, 09:28:58 PM

Quote from: drcomm on July 02, 2007, 09:24:25 PM
Does anyone know what has happened to the CAP Knowledgebase? It is still there but has not had an update since 18May07. I tried to ask a question on the site and it appears that the "ask a question" tab has been removed.

The knowledgebase has been a great resource for quick information. I'd hate see it go.

I noticed this as well? Anyone know?

Smokey · July 02, 2007, 10:38:15 PM

A wrong answer was given by the operator of the knowledgebase and NHQ sent out the black van....

Capt M. Sherrod · July 02, 2007, 11:36:14 PM

I am not sure. I have seen it go a week before being updated (someone probably on vacation), but nearly 2 months is a bit excessive I think.

Eagle400 · July 03, 2007, 12:22:21 AM

I infiltrated National's computer network and took it down because there was no answer to my question about why the American flag patch is worn on the CAP BDU!

Just kidding. Ha ha ha!

JC004 · July 03, 2007, 01:06:41 AM

This CAP Knowledgebase?:

MIKE · July 03, 2007, 02:52:19 AM

^ Sources point to yes.

wingnut · July 06, 2007, 02:26:27 AM

I think we are seeing the beginning of the "cost Cutting", oh well its fun getting all the "Missinformation" and Hog Wash on this blog. . . and it's free

drcomm · July 16, 2007, 08:12:20 PM

I sent an e-mail off to member services and received the following reply.....

Capt Romere,

Thank you for the feedback on the CAP Knowledgebase. The KB has proven
to be a very beneficial source of information for our members and yes,
it will continue to be updated in the near future. We have temporarily
removed the "ask a question" feature while we are reviewing and updating
the site. Please continue to use the site to find answers to your
questions and encourage fellow members to do the same.

Thank you for all you do for your community and America,

Mark Schultz
Chief, Professional Development
Civil Air Patrol National Headquarters
(334)953-3922 ext 417

floridacyclist · July 16, 2007, 08:15:23 PM

So what about all the dead links in the KB? You click a reference link and it kicks you back to the beginning rather than the answer you were looking for.

drcomm · July 16, 2007, 08:34:16 PM

Quote from: floridacyclist on July 16, 2007, 08:15:23 PM
So what about all the dead links in the KB? You click a reference link and it kicks you back to the beginning rather than the answer you were looking for.

Maybe that is part of what the "reviewing and updating" is all about.

JC004 · July 16, 2007, 09:30:38 PM

Quote from: floridacyclist on July 16, 2007, 08:15:23 PM
So what about all the dead links in the KB? You click a reference link and it kicks you back to the beginning rather than the answer you were looking for.

or answers that are completely contradictory? I hope their cleaning is good because a lot of people say "I saw it in Knowledgebase," and as much as they were incorrect to do whatever, it as indeed there...

Ricochet13 · July 16, 2007, 10:55:26 PM

I think CAP Knowledgebase has been replaced by the eServices Help Desk. At least thats where I directed a question regarding the new IT Specialty Track on-line tests. Very good response and it is nice knowing that a real person is responding.

You may want to double-check me on that, but, that's my impression.

CAP Knowledgebase

wingnut