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April 23, 2018, 05:44:21 AM
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CAP Talk  |  General Discussion  |  The Lobby  |  Topic: Any news on the replacement custhelp website?
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Author Topic: Any news on the replacement custhelp website?  (Read 538 times)
Holding Pattern
Salty & Seasoned Contributor

Posts: 1,183
Unit: Worry

« on: January 06, 2018, 09:23:04 AM »

I've been trying to look things up as of late and been annoyed by the site being disabled before the replacement knowledgebase came up.

Any news on when the replacement will be coming online?
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τε
Salty & Seasoned Contributor

Posts: 788
Unit: PCR-CA-205

« Reply #1 on: January 06, 2018, 10:15:06 AM »

The replacement is up and running and has been for a while. If you are using a bookmark to access it, you will need to update it as the address has changed.
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Holding Pattern
Salty & Seasoned Contributor

Posts: 1,183
Unit: Worry

« Reply #2 on: January 06, 2018, 10:15:38 AM »

Can you provide the link here?
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τε
Salty & Seasoned Contributor

Posts: 788
Unit: PCR-CA-205

« Reply #3 on: January 06, 2018, 10:18:30 AM »

Access it from capmembers.com

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Eclipse
Too Much Free Time Award

Posts: 28,348

« Reply #4 on: January 06, 2018, 12:54:58 PM »

https://civilairpatrol.freshdesk.com/support/home
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Holding Pattern
Salty & Seasoned Contributor

Posts: 1,183
Unit: Worry

« Reply #5 on: January 06, 2018, 06:14:19 PM »

So... was the point of this to just throw away all the legacy data?
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Fubar
Salty & Seasoned Contributor

Posts: 653

« Reply #6 on: January 06, 2018, 06:50:20 PM »

So... was the point of this to just throw away all the legacy data?

Purely a guess - but either the old vendor or new vendor (or both) lack a mechanism to move the data between to the two systems.
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etodd
Salty & Seasoned Contributor

Posts: 1,045

« Reply #7 on: January 06, 2018, 06:55:55 PM »

The old data has so many answers with links to old data and out of date materials .. that I imagine its just easier to start fresh, than to have to edit all the old.
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MS - MO - AP - MP - FRO
PHall
Salty & Seasoned Contributor

Posts: 6,008

« Reply #8 on: January 06, 2018, 08:16:44 PM »

The old data has so many answers with links to old data and out of date materials .. that I imagine its just easier to start fresh, than to have to edit all the old.

Winner! :clap:
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CAP Talk  |  General Discussion  |  The Lobby  |  Topic: Any news on the replacement custhelp website?
 


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