Any news on the replacement custhelp website?

Started by Holding Pattern, January 06, 2018, 01:23:04 PM

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Holding Pattern

I've been trying to look things up as of late and been annoyed by the site being disabled before the replacement knowledgebase came up.

Any news on when the replacement will be coming online?

ßτε

The replacement is up and running and has been for a while. If you are using a bookmark to access it, you will need to update it as the address has changed.

Holding Pattern


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Eclipse


"That Others May Zoom"

Holding Pattern

So... was the point of this to just throw away all the legacy data?

Fubar

Quote from: Mordecai on January 06, 2018, 10:14:19 PM
So... was the point of this to just throw away all the legacy data?

Purely a guess - but either the old vendor or new vendor (or both) lack a mechanism to move the data between to the two systems.

etodd

The old data has so many answers with links to old data and out of date materials .. that I imagine its just easier to start fresh, than to have to edit all the old.
"Don't try to explain it, just bow your head
Breathe in, breathe out, move on ..."

PHall

Quote from: etodd on January 06, 2018, 10:55:55 PM
The old data has so many answers with links to old data and out of date materials .. that I imagine its just easier to start fresh, than to have to edit all the old.

Winner! :clap: