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October 20, 2017, 04:36:27 AM
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CAP Talk  |  General Discussion  |  The Lobby  |  Topic: What CAP-Talk Was, And What Its Become
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Author Topic: What CAP-Talk Was, And What Its Become  (Read 4587 times)
GrantHenninger
Recruit

Posts: 5

« Reply #60 on: September 28, 2017, 05:16:24 PM »

People get the "chain of command" response because that should be the primary source of information for all members. If someone comes on here and asks questions without having consulted that primary source, then you are doing them and yourself a disservice.
You and I both know that the chain of command isn't always a useful place to find help or information. It really doesn't matter if you're C/Amn Snuffy asking your Flight Sergeant, or a Squadron Commander asking you Group Commander. There are many times when I've had to find information outside of my chain of command because they didn't know the answer and were unhelpful in getting the answer to my questions.

A very simple change from the typical response would be to reframe it as a question and start a dialog. Instead of "Go ask your chain of command," simply change it to, "Have you asked your chain of command?" or "Where have you looked for answers to your question before asking it here?" But honestly, it's just as easy and probably teaches the member more if you say something more along the lines of, "You can answer your question by asking your chain of command, or by looking in CAPR XYZ, CAPP ABC, or the knowledgebase."
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EMT-83
Salty & Seasoned Contributor

Posts: 1,811

« Reply #61 on: September 28, 2017, 07:47:20 PM »

You'll find that answers are more forthcoming if it's made clear that the person asking the question isn't simply being lazy.

"I checked 39-1, but it's still not clear" or "My PDO doesn't know, so I'm asking here" will probably open the floodgates.

I'm a firm believer in teaching someone to fish instead of just handing over the catch of the day. Long term, it will make them a better member. That's much better than instant gratification in my book.
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RobG
Seasoned Member

Posts: 388

« Reply #62 on: October 13, 2017, 12:41:48 AM »

I too have been posting and reading for a long time. I had a SM tell me you can't post that here, Someone will notice and no we have zero issues.
I have returned to CAPTalk just tonight. why?? Looking for answers that I can't find or tried of def ears, and not for the lack of trying.

At times I feel like standing on a desk at our local meeting or going higher up and scream "WE NEED HELP"
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RobG
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CAP Talk  |  General Discussion  |  The Lobby  |  Topic: What CAP-Talk Was, And What Its Become
 


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